Contact information

Contact Us

We're here to help! Whether you have a question about our products, an order, or need assistance, please don't hesitate to reach out. Our dedicated customer support team at LBP Test 1 is committed to providing you with timely and helpful responses.

Customer Service Details

Email Support

For all inquiries, the most efficient way to reach us is via email. We aim to respond to all email correspondence promptly.

• Customer Service Email: apprevtest1@shopify.com

Phone Support

As an online-only retailer, LBP Test 1 primarily offers support through email and our online contact form to ensure we can provide detailed and documented assistance. We do not currently offer phone support.

Business Hours & Response Times

Our customer service team operates during the following hours:

• Operating Hours: Monday - Friday, 9: 00 AM - 5: 00 PM (Eastern Standard Time - EST)
• Estimated Email Response Time: We strive to respond to all email inquiries within 1-2 business days. During peak periods or holidays, response times may be slightly longer, but we always aim to get back to you as quickly as possible.
• Support Ticket System: For complex issues or order-related queries, submitting a ticket via our online contact form (see below) can help us track your request more efficiently. The same response time estimates apply.

Other Ways to Connect

Online Contact Form

For your convenience, you can also submit your questions or concerns directly through our website's contact form. This ensures all necessary information is captured for a swift resolution.

• Access the Contact Form: [Link to Contact Form Page]

Social Media

Stay connected and follow us on our social media channels for updates, promotions, and community engagement. While we monitor our social media, for direct support, please use our email or contact form.

• Facebook: [Link to Facebook Page]
• Instagram: [Link to Instagram Page]
• Twitter (X): [Link to Twitter/X Page]

Physical Address

LBP Test 1 operates exclusively as an online store. We do not have a physical retail location for customer visits or direct mail correspondence. All operations and customer service are handled digitally.

Important Information

When contacting us, please provide as much detail as possible, including your order number (if applicable), product name, and a clear description of your inquiry. This will help us assist you more effectively.

Thank you for choosing LBP Test 1. We look forward to assisting you!

Last Updated: January 1, 2026